Someone calls saying your account is blocked

You get this call on a Tuesday afternoon.

Incoming call

Bank Customer Care

0901 2345

The caller says:

“Good afternoon ma, your account has been blocked because your BVN is not updated.”

“I will send you a code. Read it to me so we can unblock it.”

What would you do?

Read the code to them

Not safe. This is how they empty your account. The code lets them into your bank app.

End the call and call the number on the back of your card

Safe choice. Correct. Your real bank will tell you if anything is wrong.

Ask them to call back later

Not safe. They will call again with more pressure. End the call and contact your bank yourself.